US Air Tool Company

The Company: About US Air Tool Company

US Air Tool Company (USATCO) has been a family-owned and operated business since 1951. USATCO’s founder, Joseph Percz, began the company in the basement of his home repairing surplus aircraft tooling. The company is now a US manufacturer and worldwide distributor of high-quality tools for the aviation industry with offices in New York and California. In addition, from the beginning of the homebuilder era in the 1970s, USATCO has been providing tools and equipment to craftsmen around the world who build and fly their own aircraft. These ​“sheetmetal artists” are now flying thousands of planes built and maintained with USATCO tools.

The Situation: Enhancing Customer Service

To reduce the complexity associated with running the VAI S2K software on-premise in its New York and California locations, USATCO sought a cloud-based ERP system. The company wanted a solution that would fit within its budget, while also integrating seamlessly into USATCO’s IT environment. It was also important for the company to focus more on managing and growing the business, in addition to enhancing customer service, instead of worrying about software and hardware infrastructure.

Why Cloud ERP?

Cloud ERP empowers users to access the data they need, when they need it, to improve employee productivity and increase customer service. When the decision to switch to cloudbased ERP is made, organizations are able to deliver ERP software to end-users while eliminating excess hardware and still maintaining control over system integrations, thus reducing the complexity of providing the highest level of customer service. Companies today require a cost-effective cloud solution that meets all of their business needs and doesn’t compromise on customer service. Cloud adopters also have the benefit of adding applications such as business intelligence, portal, and CRM capabilities without dealing with infrastructure.

The Solution: S2K Enterprise ERP

VAI S2K Cloud-Based ERP

The natural solution for USATCO VAI’s deep expertise in ERP and reputation for empowering mid-market companies with comprehensive, user-friendly solutions made it the ideal partner to address USATCO’s current and future objectives. VAI made the migration to the cloud smooth and seamless for the company’s IT and end-users. There was no interruption to the business during the go-live phase. VAI assisted USATCO with every step that was required, which included configuring secured connections to the hosted servers, user testing on the hosted server prior to go-live, and configuration of external devices such as in-house printers.

The Results: S2K Enterprise ERP Implementation Benefits

By adopting VAI’s S2K cloud-based ERP solution, USATCO lowered total costs and complexity and transitioned from times of variable costs to predictable costs, while freeing up critical IT resources for strategic initiatives and innovation. USATCO has improved overall business processes and reduced operating costs. Since implementing VAI’s S2K cloud solution, USATCO is simplifying its e‑commerce process and improving customer satisfaction.

Following the company’s VAI S2K ERP cloud migration, USATCO has realized key business benefits, including

• Reduced maintenance costs: USATCO no longer needs to manage and maintain internal
  hardware and software separately, providing significant cost savings 
• Data backup and security: VAI S2K Enterprise provides secure access to the ERP system, eliminating the need for USATCO to be concerned with system failures or data breaches
• Investment protection: With VAI’s subscription-based payments, USATCO can invest in other areas of the business, such as purchasing new office equipment, enhancing the website, and expanding manufacturing procedures with the new cloud model to better analyze costs 
• Less personnel training is needed: It takes fewer people to do more work on a cloud, with a minimal learning curve on hardware and software issues application high-availability: USATCO experiences continuous up-time while experiencing
  no IT or infrastructure points of failure.

“Mid-market companies require a cost-effective solution that meets all of their business needs and doesn’t compromise on customer service. We are thrilled to provide USATCO with an ERP solution that meets the company’s business objectives and allows it to focus on company growth,” says Bob Vormittag Jr., Project Director, VAI.