QAD Adaptive ERP

Configurator

QAD Adaptive ERP solution’s complete rules-based product configuration suite supports configurations from quoting and order entry all the way through production planning, shop floor control, serialization, order fulfillment, and after-sale service and support.

Customer Relationship Management (CRM)

The QAD Enterprise Platform provides a fully functional sales and marketing automation toolset designed to improve sales and marketing productivity, including communications and scheduling, pipeline and forecast management, and customer service.

QAD Cloud ERP solution’s comprehensive customer management suite supports all phases of the customer lifecycle — from acquiring customers to managing orders, pricing, and fulfillment. Customers rely on our solutions to run marketing and sales force automation, manage sales force activity and performance, and monitor adherence to their sales process.

• Drive revenue: Through effective and cost-efficient marketing campaigns 
• Increase visibility across all channels: Giving a complete picture of the customer 
• Improve the customer’s experience: Quick, accurate information and self-service options help keep the customer informed 
• Streamline order processes, including configurations: Accurate order entry and product configuration reduce costs and shorten deliveries

Customer Self Service (CSS)

QAD Enterprise Platform provides a web storefront for self-service sales transactions and inquiries that enable suppliers to automatically take orders while reducing the processing cost and time to deliver, and with a higher degree of accuracy.

Demand Management

Tools to build and manage forecasts, either collaboratively or individually, based on mathematical models that utilize historical data.

Pricing

A dynamic and flexible framework for multiple price lists with effective dates and discounts applies sophisticated rules to ensure the best pricing.

Sales Analysis

The QAD Enterprise Platform allows companies to monitor margins and salesperson productivity. It also analyzes sales by product, item, site, and customer and ranks sales by item, margin, or quantity sold.

Sales Orders

Supports order entry, tracking, and reporting order status and allocations in both centralized and decentralized modes. It also allows customer service representatives (CSRs) to configure the process to match the company’s business processes.

Sales Quotes & Orders

Sales Quotations: Supports management of sales quotations for tracking and conversion to sales orders.

Sales Orders: Supports order entry, tracking, and reporting order status and allocations in centralized and decentralized modes. It also allows customer service representatives (CSRs) to configure the process to match the company’s business processes.

Trade Management

Enables the ability to drive, manage and reconcile ongoing product promotion events with key retailers to ensure that spending generates appropriate sales and manages rebates, chargebacks, and promotional activities.