INVEX ERP

INVEX ERP offers specialized Customer Relationship Management capabilities designed to cater to the unique needs of metal service centers. This CRM module within the ERP system enables manufacturers to build and maintain strong customer relationships, streamline communication, and enhance customer satisfaction.

Deliver Unparalleled Customer Service

It provides a centralized platform for managing customer interactions, tracking sales opportunities, and ensuring responsive customer service, all of which are crucial in the competitive metal manufacturing industry.

INVEX ERP Customer Relationship Management Features

• Customer Database: INVEX allows manufacturers to maintain a comprehensive customer information database, including contact details, order history, and preferences.
• Sales Opportunity Tracking: Service centers can track and manage sales opportunities, ensuring that potential business leads are effectively pursued and converted into orders.
• Communication Tools: The system offers tools for efficient communication with customers, including email integration and follow-up reminders.
• Service Requests: Manufacturers can log and address customer service requests, providing timely support and improving overall customer satisfaction.