Global Shop Solutions

Complete Order Management Module

From sales orders through shipping, sales orders are tracked and instantly accessible via the Global Shop Solutions One-System ERP SolutionsTM system. No more tracking down paper files, no more putting customers on hold to find their order. Everything’s there at your fingertips for rapid and efficient sales order management and improved customer service.

Demand Management Module

In manufacturing, it’s as true today as it was half a century ago: Proper planning and procurement lead to shop floor efficiencies that improve your on-time delivery. What is perhaps a little different today is that customers are looking for more rapid turnaround on ever-shortening lead times. Global Shop Solutions gives you the power to deliver to your customers by anticipating demand with improved shop management capabilities. Linked with all other data flowing through the system, demand management understands both long-term and emergent variables to assess demands and to set the correct course of action to enhance planning and procurement. As your capacity planning is better informed, demand is absorbed, and profit margins increase.

Electronic Data Interchange (EDI) Module

Building efficient communication between you and your customers that’s what GD EDI is all about. Through the exchange of routine business transactions in a computer-processable format, Global Shop Solution’s EDI translation software is the foundation of your efforts in building a value-added network. EDI functions are integrated with Global Shop Solution enterprise resource planning functions for a complete stream of information to support both you and your customers.

When your customer demands that you exchange data via Electronic Data Interchange (EDI), Global Shop Solutions has the ability to keep you ahead of your competition. EDI is the exchange of routine business transactions in a computer-processable format. EDI Translation Software (Trusted Links Windows by Inovis) communicates with your trading partners through a Value Added Network (VAN).

EDI Mapping Software (Catalyst Mapper) translates information from standard EDI format into Global Shop Solution’s application format or vice versa.

Global Shop Solutions offers a seamless interface with Inovis, the most commonly used VAN. 

Invoicing/Order History Module

• Multiple invoicing methods
• Integrated with A/R
• Sales distribution
• Track warranty information
• Profitability reporting

Order Entry Module

• Multiple pricing schemes
• Contract pricing
• Create work orders from sales orders
• Inventory status
• Time and material billing
• Down payment tracking/progress billing
• Credit checking
• Open Order & Back Log Reports
• Integration with credit card systems

Quoting & Estimating Module

When your customers or your prospects need a quote, they expect it in short order — and they expect you to stand behind it 100%. Global Shop Solutions ERP software gives you the complete picture for the most accurate and efficient quotes that include your direct and indirect costs. Most importantly, through a single-source system that integrates all operational aspects, quotes and estimates are generated from a real-view baseline.

Return Merchandise Authorization Module

RMA is an advanced and robust aspect of Global Shop Solutions. Linked throughout the software, customer return items are processed and tracked according to a myriad of variables, with the resulting report providing the basis of an end-to-end return management solution.

Sales & Service Management Module

Global Shop’s One-System ERP Solutions™ software tracks all orders, develops and manages support tickets, manages customer inquiries, and creates reports to ensure your customers get the attention they need to stay satisfied. 

Sales Application Module

To monitor the entire sales funnel in your manufacturing business, you need real-time, comprehensive information. Global Shop Solutions ERP software takes management of the manufacturing sales process to a new level. From detailed real-time custom reporting and sales analysis to overseeing shipping and simplified sales ordering, this is the ultimate sales management tool. In one integrated system, our Sales Solutions allow you to manage customer service, sales orders, shipping, bookings reports, UPS™/FedEx™ integration, and many other sales components. Spend less time managing sales processes and more time increasing revenue with our enterprise resource planning software.

Customized Sales Analysis and Reporting

See where your sales are at a glance with customized booking reports and in-depth sales analysis. All the sales data your managers need is available in one easy-to-access ERP software system. Adjust reports to show you just the data you need in a format you can relate to. Integrated with Global Shop Solutions KPI Dashboards, have all the data you need at your fingertips to help you close sales quicker.

Simplified Software for Leaner Sales Processes

Global Shop Solutions simplifies your sales process through our fully-integrated Sales Solutions. Creating custom invoices, sales orders, bills of lading, and shipping labels has been streamlined to save you time and keep your sales process lean.

Real-time Access to All Your Sales Data

Stay on top of every factor involved in your sales management with real-time access to customer inquiries, customized sales analysis by product and customer, and open order reporting. All your sales data is available in one integrated manufacturing software system for improved customer service.

Shipping Logistics Module

• Multiple shipment selection methods
• Over/under shipping of orders
• Shipment tracking integrated with GS BusinessWeb™
• Shipment history
• Track shipment schedules
• On-time shipping reports
• Integration with popular shipping programs (UPS, Federal Express, etc.)