Privacy Policy

Updated October 2023

Top10ERP.org Privacy Policy

By accessing our services at Top10erp.org, you acknowledge and fully understand and accept our Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY AND OUR TERMS OF USE, PLEASE EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SITE OR ITS SERVICES.

Our Commitment To Privacy...

Top10erp.org is owned and managed by TrueNorth Insight, Inc., located in Ventura, California. Because Top10erp.org strives to demonstrate its commitment to your privacy, below is a full disclosure of our information practices, privacy practices, and compliance with privacy laws in the United States and Canada. This Privacy Statement describes how we collect, receive, use, store, share, transfer, and process your personal information and your rights in determining what we do with the information we collect or hold about you.

If you have questions or concerns regarding this statement, contact Top10erp.org site management at [email protected].

You will receive only ONE email from Top10erp.org confirming receipt of your submitted request from [email protected]. This email includes summaries of selected products and further vendor information, such as webcasts, events or white papers which may be related to your request and helpful for future reference.

Please note ,we DO NOT enroll your information in mailing lists or your system only uses your email by our system once to confirm and summarize your research and request. No other email communication will occur from Top10erp.org.

Further detailed information is provided below.

ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS OF USE

Top10erp.org and its parent company TrueNorth Insight, Inc., are committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices about the information we collect when you or your computer interact with our website Top10erp.org. By accessing our services at Top10erp.org, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this website Privacy Statement.

PARTICIPATING MERCHANT POLICIES

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Software Vendors and businesses who utilize Top10erp.org services are encouraged to participate in industry privacy initiatives and to take a responsible attitude toward consumer privacy. However, since we do not have direct control over the policies or practices of participating partners and other third parties, we are not responsible for the privacy practices or contents of those sites and businesses. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

HOW WE COLLECT INFORMATION AND HOW WE USE IT

Top10erp.org collects certain information from and about its users three ways: directly from the user, from our web server logs, from analytic tools, and with user cookies. When we do this we are the ‘controller’ of this information for the purposes of the General Data Protection Regulation and other applicable data protection laws.

Web Server Logs

When you visit our website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

1. Your Internet protocol address.

2. The kind of browser or computer you use.

3. Number of links you click within site.

4. State or country from which you accessed the site.

5. Date and time of your visit.

6. Name of your Internet service provider.

7. Web page you linked to our site from.

8. Pages you viewed on the site.

USE OF COOKIES

Top10erp.org may use cookies to personalize or enhance your user experience. A cookie is small text file that is placed on your hard disk by a web page server. Cookies can t be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information, as well as providing personalized functionality.

Top10erp.org reserves the right to share aggregated site statistics with our partner companies but does not allow other companies to place cookies on our website.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, then be aware that this may disable some of the functionality on our website.

Users Provided Contact Information

Visitors to our website can register to receive vendor demos, pricing, white papers and other free services and information. When you complete a request through a form page, we will request some personal and business information such as name, address, email, telephone number or other relevant information. All services offered at Top10erp.org are free of charge, and therefore no credit card and personal financial information ever requested (nor should any be provided) at any time. The data you provide is strictly used to help assist and complete the informational request in need and to provide contact information to our vendor partners for follow-up to your specific request. We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

1. To fulfill your requests for product demos, pricing, and other vendor supplied information.

2. To protect ourselves from liability.

3. To respond to legal processes or to comply with the law.

4. In connection with a merger, acquisition or liquidation of the company.

Sharing of Personal Information with Third-Party Service Providers/Vendors:

We share your information with third parties who provide services on our behalf to help with our business activities. These companies s are authorized to use your personal information only as necessary to provide these services to us, pursuant to written instructions. In such cases these companies must abide by our data privacy and security requirements and are not allowed to use PI they receive from us for any other purpose.

Information You Choose to Share:

If you direct us to share your information, such as asking us to email an article to someone you designate, the information you enter (such as your name or email address) will be shared with the recipient on a one-time basis.

Aggregated Data:

We disclose aggregated data that no longer identifies individual users and other de-identified information for [regulatory compliance, market analysis, and other business purposes].

Legal Compliance:

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Corporate Transactions:

If TrueNorth Insight, Inc. is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transactions, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.

How Long Do We Keep Your Data?

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

Once your request has been serviced, your personal information may be retained in the Top10erp.org user database for reference purposes only and will not be used for marketing or email campaigns by Top10erp.org. You may ask to remove or edit your data from our database at any time, by contacting us at [email protected].

This Privacy Policy only addresses the Services offered by us.

Other websites or services, such as those websites we provide links to, websites or services you may have clicked on that directed you to the Services, or websites that may be accessible to you through the Services, have their own privacy policies regarding data collection, use, and disclosure practices. If you visit any such website, we encourage you to review that website or service’s privacy policy. We are not re possible for the policies or practices of third parties.

YOUR RIGHTS: (GDPR Compliance for the United States, Canada and Europe's privacy laws)

For those in the GDPR regions, under the General Data Protection Regulation ( GDPR), you have a number of important rights that you can exercise free of charge. In summary, these rights are:

• Transparency over how we use your personal data and fair processing of your information.

• Access to remove or edit your personal information and other supplementary information.

• Require us to erase your personal information.

• Receive a copy of the personal information you have provided to us or have this information be sent to a third-party; this will be provided to you or the third-party in a structured, commonly used and machine-readable format;

• Object at any time to processing of your personal information for any purpose.

• Object in certain other situations to the continued processing of your personal information;
• Restrict our processing of your personal information in certain circumstances;

If you want more information about your rights under the GDPR, please see the Guidance from the Information Commissioners Office on Individual's rights under the GDPR. If you want to exercise any of these rights, please email, call or write to our Top10erp.org data protection manager at [email protected]. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation

• State the right or rights or complaints that you wish to exercise.

Should you have any complaints regarding the usage of your personal data, we strongly encourage you to contact us directly ( email and office information below) so we may do our best to remedy the concern as quickly as possible. For those live in the US, CA and EU global regions, the following information may apply to your data and security and due process.

COMPLAINTS

The General Data Protection Regulation also gives users the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area)or state where you work, normally live or where the alleged infringement of data protection laws occurred. The UK supervisory authority or the Information Commissioner’s Office can be contacted at https://ico.org.uk/concerns/. Residents of California, please contact https://oag.ca.gov/privacy/ccp. Residents in Nevada, Utah, and Virginia, similar agencies are available to file a complaint through your state Attorney General's offices.

Security

We use a variety of encryption and security technologies and procedures to help protect your User Information from unauthorized access, use or disclosure. W secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Still, no system can be guaranteed to be 100% secure. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Privacy Notice.

Future Processing

We do not intend to process your personal information for any reason other than stated within this privacy statement. If this changes, we will inform you by email.

ACKNOWLEDGEMENT CHANGES TO THIS PRIVACY STATEMENT

Top10erp.org may update this Privacy Notice to reflect changes to our data governance practices. If we propose to make any material changes, we will notify you by email before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACTING US

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at [email protected].

TrueNorth Insight, Inc.

ATTN: Top10erp.org Data Manager

21 California Street, Suite 304 Ventura, CA 93001

or via email at [email protected]