ERP Case Study

Creamer Metal Products, Inc.

Location Ohio, USA

Solution xTuple

Industry Metal and Steel Fabrication

xTuple

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The Company: About Creamer Metal Products, Inc.

Creamer Metal Products, Inc. is a manufacturer and distributor of material handling equipment for the grain industry in the agricultural community, as well as a contract manufacturer to other commercial industries.

The Situation: Paper-based Processes

Helping customers capitalize on ethanol production.

Near the end of 2006, Creamer Metal Products faced a number of new challenges associated with helping customers capitalize on an emerging opportunity — ethanol production. People across the agricultural industry were quickly retooling to gain from government initiatives promoting the biofuel. As a result, Creamer’s dealers were clamoring for the parts that made it possible, and Creamer struggled with the demand. While high demand can be a very good thing, Creamer’s paper-dominated business processes were not efficient enough to handle the sudden spike.

The Solution: xTuple Software

Creamer’s need to move quickly to capitalize on key revenue opportunities led to the choice of xTuple ERP Manufacturing Edition. Wes Jacobs, General Manager, knew he had chosen a sufficiently powerful tool, especially with separate modules for managing each dimension of a manufacturing business from the shop floor through to accounting. He had concerns, however, about adoption among the company’s users and never anticipated the speed at which his company would actually accomplish it.

The Results: xTuple Software Implementation Benefits

xTuple ran multiple training sessions for Creamer personnel. By the end of the project, Creamer had successfully retooled its business for the future, allowing for exceptional service to its traditional customers and those that will emerge as it seeks to serve other alternative energy niches, such as Wind Technology.

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Additional Metal and Steel Fabrication Industry Case Studies

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